Illinois holds more than $3.5 billion in unclaimed property. In Illinois, the state treasurer is tasked with safeguarding unclaimed property, such as the contents of overlooked safe deposit boxes, unpaid life insurance benefits, forgotten bank accounts and unused rebate cards. Illinois’ unclaimed property program - also known as ICash - is one of the state’s oldest consumer protection initiatives. “Now, thanks to Abe the chatbot, anyone who visits ICash during off-hours can ask basic questions and get helpful responses.” As a result, those hours are not a convenient time for them to visit the ICash website or ask questions about unclaimed property,” Frerichs said. “Many people work, go to school, or fulfill other responsibilities during typical business hours. Capable of responding in English or Spanish, Abe provides an interactive way for people to obtain information when they ask short, simple questions about unclaimed property. “Abe,” the automated chatbot, is available to anyone visiting the ICash website during and outside of normal business hours. “Many people have no idea that they have unclaimed property waiting for them, so we are glad that friends and relatives now can lend a hand in telling them.” “The share function on ICash serves as an additional tool to help our office return unclaimed property,” Frerichs said. Then, that individual can start the process of retrieving the property. Frerichs’ office then will notify the individual by sending an email that mentions the unclaimed property, along with the name of the friend or relative who spotted it. Whenever visitors to the ICash website come across the name of someone they know, they can select the “share” icon and provide the email address of their friend or relative.
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If you have a claim, the site offers easy to follow instructions on how to file a claim package. You can search by first/last name or business name. Through the Friends and Family “share” feature on ICash, anyone can help the treasurer’s office connect with individuals whose names appear in the unclaimed property database. You can also search through Californias unclaimed property database using Hughes Asset Recovery Teams search tool. The ICash website ( is a searchable database where people can check for unclaimed property. One of Frerichs’ responsibilities as state treasurer is to safeguard unclaimed property that is reported to his office.
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